Our Team

WHAT DOES...UNREAL SERVICE AT AN UNREAL PACE...MEAN?

Unreal service to me is providing a client with a feeling of "wow," a feeling that most people don't experience anymore. We give that 'wow" with teamwork, communication, and compassion. Unreal to me is believing that you have left an impression on someone that has sparked their interest, their light and their passion. Giving unreal service to the customer not only is a great feeling for them but for me too. Unreal service is learning how to make a stressful situation into something calm and sane. Unreal service means listening and learning from our customer, instead of assuming we know everything.

Jessica Catalina, Escrow Team Supervisor

Our Staff

Patty Deason
Agency Manager

248-912-6100 pattydeason@titleocity.com

Patty has worked in the Title industry for 17 years. Starting as a Processor, she quickly worked her way up into management. Patty opened up her own Title agency in Tennessee and ran it for 7 years. After moving back to Michigan she worked as an Escrow Manager for 5 years. Patty was the first employee of Titleocity! She loves the Real Estate business, because she meets so many interesting, motivated and hardworking people, who also know how to have a great time!
Heather Opalewski
Director of Human Resources

586-697-2475 Heather@titleocity.com

Heather joined Titleocity in October of 2017. Heather started her Human Resources career in 2008. She has extensive HR experience in policy design, employee relations, recruiting, compliance reporting, payroll and benefit administration. Heather received a Bachelor’s degree in Business Administration concentrating in Human Resources from Baker College in 2009. She is also a member of the Society for Human Resource Management (SHRM).
Tracy Davis
Director of Title Operations

248-912-6106 tracyd@titleocity.com

Tracy joined Titleocity in January 2018 as Director of Title Operations. Tracy brings over 20 years of experience in the title industry to this position. She has extensive knowledge of the examining and title clearance process, is an excellent communicator and specializes in working with clients and underwriters to resolve complex title issues. Tracy is a licensed Title Producer as well as an active Licensed Realtor in the State of Michigan. She is a member of The Greater Metropolitan Association of Realtors and the Women’s Council of Realtors.
Jessica Catalina
Escrow Supervisor

248-912-6102 jessicacatalina@titleocity.com

Jessica has been in the title business for over 10 years. Before making her way into title, she worked in a top producing real estate office that gave her the knowledge and ability to relate to both sides; title professionals and realtors. Jessica’s passion is problem solving and making customers happy from the beginning of the transaction to the closing table. Titleocity is lucky to have Jessica on our team...she is one of the best processors in the business!
Joseph Nannini
Client Advocate

586-864-3264 JosephN@titleocity.com

Joseph brings 15 years of sales experience to Titleocity. He started in the Lending business in 2005, working with Mortgage, Personal Lending and Credit Analysis. Joseph is a highly motivated professional delivering excellent customer service which allows him to deliver a positive impact on his clients. Joseph loves to spend time with his family, and enjoys playing hockey in his personal time.
Dawn Burdick
Agent Advocate

dawnb@titleocity.com

Dawn brings 20 years of sales & marketing experience to Titleocity. She specializes in the real estate industry, client relations, and marketing fields. Dawn is certified in a range of areas including Residential Producer, Realtor, Girl Scouts of America leader training, and the Archdiocese of Detroit Catechism. Along with her dedicated marketing and client relations team, Dawn maintains that excellent customer service is the key to building valuable relationships.
Patti Neault
Escrow Closing Officer

PattiNeault@titleocity.com

Patti brings Titleocity her vast knowledge in both Mortgage and Title Industries. She worked on the mortgage side for 16 years and the title side for 10 years. Patti enjoys helping to educate people to understand the process of buying a home. After all, it is the most important purchase they'll ever make and Patti makes their closing experience a great one!
Lisa Tatum
Escrow Closing Officer

586-250-2303 lisatatum@titleocity.com

Lisa has worked in the Real Estate industry for over 20 years. She also is experienced in the customer service industry; managing a team and traveling to trade shows, as well as the mortgage industry for 14 years. Lisa also held a real estate license at one time. She loves the ability to help people with their biggest investment and biggest dream of home ownership. When asked which side of the coin she enjoyed most...each side has its perks...but at the end of the day, it's helping buyers and sellers realize their dream.
Angela Schroeffel
Escrow Processor

586-250-2302 Angelas@titleocity.com

Angie has a Criminal Justice degree from Lake Superior State College and an Accounting degree from Walsh College. She brings 25 years industry experience to this company and has earned her state license. Angie carries a vast knowledge of escrow, including but not limited to REO work, processing, closing and disbursing, with processing being her favorite part of the job. She enjoys a good challenge in clearing title and strives to provide excellent customer service with her communication skills.
Anna Steele
Escrow Processor

586-250-2302 annasteele@titleocity.com

Anna has over 20 years of experience in Title. Anna is well versed in clearing title, handling closings, disbursements and more. Her dedication to our clients and their needs has made her a highly requested processor at Titleocity. Most will say, Anna’s friendly demeanor is the reason they love working with her!
Mia Tate
Escrow Processor

734-927-9003 miatate@titleocity.com

Besides being fun and outgoing, Mia has over 8 years of title experience. She loves working with our customers and processing files to clear title. Mia has a beautiful 2 year old son that keeps her busy at home.
Krista Walters
Escrow Processor

248-419-1071 Krista@titleocity.com

Krista received a degree in Business & Marketing from Macomb Community College. She has been employed in the Title industry for over 20 years working as a receptionist, processor and closer. Krista works diligently to keep timelines on track!
Karen Taylor
Abstractor

248-912-6104 karentaylor@titleocity.com

Karen is the super sleuth of Titleocity. She is an expert in searching out public records to determine if title deed is correct. Searching and examining titles to resolve legal condition of property title, makes Karen's day very engaging. Being a people person comes easily to Karen, her co-workers admire her and love working with her because of that friendly characteristic. With 12 years of experience in the title business, Karen is the ultimate professional and we are lucky to have her on our team.
Yvette Bruce
Pre-Processor

248-912-6109 Yvettebruce@titleocity.com

Yvette has worked in the title industry for 14 years; in order entry, as a closing officer, a processor, and a pre-processor. Prior to working in title, she spent 16 years in the banking industry working in Commercial Real Estate division. Yvette is a highly motivated and self-sufficient individual, who is not afraid of Change!
Karen McKenzie
Recordings Specialist

248-912-6101 KarenMcKenzie@titleocity.com

With 25 years of Title experience, top notch professionalism and a positive attitude, Karen is a wonderful asset to Titleocity! She does an amazing job with Final polices and gets the original documents to the various counties recorded, expediently.
Holly Tracey
Pre-Processor

248-912-6122 hollytracey@titleocity.com

Holly attended Northern Michigan University. She is relatively new to the Title industry, as she started at Titleocity in August 2016 when the company opened. Holly brings experience to her job with previous experience working in the mortgage industry. She is an asset to Titleocity; handling wires, inboxes, order entry, banking and customer service.

Our Offices

TROY Headquarters

5445 Corporate Drive Suite 180
Troy, MI 48098
248.912.6100

ST. CLAIR SHORES

19900 E 10 Mile Rd
St Clair Shores, MI 48080
248.912.6100

PLYMOUTH

789 W Ann Arbor Trail
Plymouth, MI 48170
248.912.6100

BIRMINGHAM

330 Hamilton Row
Birmingham, MI 48009
248.912.6100

PLYMOUTH

459 S Main Street
Plymouth, 48170
248.912.6100